FAQ
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FAQ

  • Q What are your current sales figures?

    A

    On global sales platforms, our annual sales exceed 1 million units, making us the top-selling brand in the electric nail clippler market with the highest sales revenue worldwide.

  • Q How safe are your products?

    A

    Our products are certified by CE, RoHS, and other international standards to ensure compliance with safety and quality regulations. Our electric nail clippers feature a unique dual safety system with fingerprint recognition and infrared sensors, making them the safest electric nail clippers in the world. Seemagic is the only brand with this design, prioritizing safety despite increased costs. This design enhances safety and user experience, earning widespread praise.

  • Q How do you ensure product quality?

    A

    We use a 6S quality management system, and every product undergoes rigorous testing before leaving the factory. Our designs include comprehensive specifications for blade material, speed, safety distance and curvature to ensure reliability and ease of use. We use eco-friendly materials and have relvant environmental certifications. Our high sales volumes drive continuous quality improvements, resulting in positive feedback and repeat customers.

  • Q What product innovations do you have?

    A

    We lead the industry in innovation, with over 20 patents and certifications. We continuously release new products that meet market demands for various scenarios and users, ensuring both innovation and practicality.

  • Q What customization services do you offer?

    A

    We offer comprehensive OEM and ODM services, allowing for product design and production based on customer requirements. 
    Our professional R&D team can meet personalized needs and provide tailored solutions.

  • Q What is your production capacity and delivery time?

    A

    We own factories with strong production capabilities, ensuring that orders of varying sizes can be fulfilled within 3-35 days. Our factories also maintain sufficient safety stock to meet urgent customer demands.

  • Q Can you provide product samples?

    A

    Yes, we can provide product samples for testing, and the sample cost can be deducted from the official order.

  • Q What is your minimum order quantity?

    A

    Our usual minimum order quantity is 1,000 units, with 200 units for new product promotions. The specific quantity can be negotiated based on customer needs and cooperation terms.

  • Q What are your payment terms?

    A

    We accept various payment methods, including T/T and L/C. Specific payment terms can be negotiated at the time of order confirmation.

  • Q How can I get a product quote?

    A

    You can contact us via email or through the contact form on our website. Provide detailed procurement requirements, and we will offer a detailed quote as soon as possible.

  • Q What after-sales service do you offer? How do you handle products damaged during shipping?

    A

    We provide worry-free after-sales service with 1-on-1 support to promptly address order issues. If products are damaged during shipping, please contact us with proof, and we will quickly arrange a replacement or other solution.

  • Q Do you work with logistics companies?

    A

    Yes, we partner with several renowned international logistics companies, offering sea, land, and air transportation to ensure safe and fast delivery. Customers can also arrange their own freight forwarders.

  • Q Do you participate in international exhibitions?

    A

    Yes, we regularly attend international beauty and care product exhibitions. Please leave your contact information, and we will invite you to visit and discuss business.

  • Q How can I become a distributor/agent?

    A

    If you are interested in becoming a distributor or agent, please contact our sales team with your company information and cooperation intentions. We will discuss the details with you.

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Contact
Address: Publishing Building, No.182 Haier Road, Laoshan District, Qingdao, Shandong Province, China.
Phones: +86-186-6398-9752
              +0532-80991757

Email: info@seemagictec.com
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